York University

Website Navigation Improvement

UX/UI Design

Web Design

Information Architecture

Timeline

4 Weeks, 2025

MY ROLE

UX/UI Designer

team

2 Communication Marketing Assistants, 1 Coordinator

Background & Overview

Navigation Improvement

Calumet & Stong Colleges Website

Stong College (SC) and Calumet College (CC) originally operated as separate websites. As both belong to the same academic faculty and offer the same programs and academic information, a unified website, Calumet & Stong Colleges (CCSC), was created to streamline access.

However, during this transition, the three different navigation systems were combined without full integration. It led to a complex and inconsistent user experience.

To improve usability for students and faculty, the Calumet & Stong Colleges (CCSC) website simplified its navigation structure, consolidating multiple systems into one.

Problem Statement

Cluttered Navigation

The CCSC website had a complex and inconsistent navigation system, making it difficult for users to find information efficiently.

Users were redirected between multiple website (CCSC, CC and SC).
Navigation changes unexpectedly between pages.
Users feel confused and overwhelmed.

The Goal

Goals & Objectives

Simplify and unify navigation to improve user flow and findability.

Due to the use of multiple navigation systems across CCSC, CC, and SC, users often experienced inconsistent pathways and difficulty locating information. This project aimed to address these issues by creating a clear and unified navigation structure, improving overall user flow, and reducing confusion caused by fragmented systems.

Research & Analysis

Key Findings

01

Lack of Guidance, Leads to Risk

1/2 of Canadians report difficulty understanding or using nutrition labels effectively (Canadian Foundation for Dietetic Research, 2018).

02

Food Choices Are Uncertain

25–35% of Canadians order takeout or delivery on a weekly basis, although rising food costs (Statista, 2023-2025).

03

Apps Aren’t Truly Personalized

AI-based systems show strong potential to help prevent allergic reactions and can scale into user-friendly solutions across different environments (Rodriguez-Alonso et al., 2025).

04

Market are breaking in specific usages like calories, recipes, allergies.

Research & Analysis

Why this happened

01

Three separate websites were maintained independently

02

No unified information architecture

03

Content grew over time without cleanup

Insight...

The issue was not visual design—it was structural.

Research & Analysis

Key Findings

01

Lack of Guidance, Leads to Risk

1/2 of Canadians report difficulty understanding or using nutrition labels effectively (Canadian Foundation for Dietetic Research, 2018).

02

Food Choices Are Uncertain

25–35% of Canadians order takeout or delivery on a weekly basis, although rising food costs (Statista, 2023-2025).

03

Apps Aren’t Truly Personalized

AI-based systems show strong potential to help prevent allergic reactions and can scale into user-friendly solutions across different environments (Rodriguez-Alonso et al., 2025).

04

Market are breaking in specific usages like calories, recipes, allergies.

Research & Analysis

Approach / Process

01

Content Audit

Reviewed all existing pages
Identified outdated, duplicate, and unnecessary content

02

Navigation Analysis

Mapped current navigation systems (3 different structures)
Identified inconsistencies and broken user flows

03

Information Architecture

Grouped content into clear categories
Designed a simplified navigation structure

04

Consolidation

Merged CC and SC under the main CCSC site
Reduced redundancy

Solution

One website = One navigation

Before

3 separate websites
Multiple navigation systems
Inconsistent user experience

After

1 unified CCSC website
1 consistent navigation system
Cleaner and more intuitive structure

Outcome

Key results

Simplified navigation menu
Consistent experience across all pages
Reduced number of pages
Removed outdated content
Improved user flow between pages